Frequently asked questions

Q. Who’s responsible for insuring the car?

When you enter into your lease, it’s your responsibility to arrange insurance but that means you have the flexibility of who can drive the vehicle.

Q. IS MAINTENANCE OPTIONAL?

Maintenance is optional, but does include servicing, tyres, brakes, exhaust, batteries and labour.

Q. WILL THE CONTRACT INCLUDE ROAD TAX?

Yes. On Personal and Business Contract Hire it is paid for the duration of the contract. (You will be charged the difference if road tax goes up in price in the budget.). On all other finance types or outright purchase options it will come with 12 months.

Q. WHO SUPPLIES THE VEHICLES?

All our New Cars are supplied by the UK main dealers for that manufacturer.

Q. IS THERE A CHARGE FOR DELIVERY AND COLLECTION?

No, UK mainland delivery and collection is free. 

Q. DO VEHICLES HAVE A WARRANTY?

Of course, all new vehicles come with a full UK manufacturer’s warranty. Used vehicles will carry the warranty from the supplying garage.

Q. Are there VAT advantages to leasing?

VAT registered businesses can claim back 50% (cars) and 100% (vans and commercial vehicles) of the VAT charged on the finance and 100% of the VAT charged on the maintenance element.

Q. I've opted out of my company car scheme, can you help?

We’ll offer advice and help you find a great car within budget. Personal Contract Hire is very popular with people who have opted out of the company car scheme who like hassle free company car, but without pay P11D Benefit in Kind Tax every month.

Q. Where can I get my car serviced?

Reputable service centres that use genuine manufacturer parts. We would always recommend the main dealers as often software updates are carried out during routine servicing.

Q. WHAT IS CONSIDERED FAIR WEAR AND TEAR?

Fair wear and tear occurs when normal usage causes deterioration to a vehicle. It is not to be confused with damage which occurs as a result of a specific event or series of events such as impact, inappropriate stowing of items, harsh-treatment, negligent acts or omissions. For more info, visit the BVRLA fair wear and tear guide.

Q. WHAT HAPPENS AT THE END OF THE TERM?

6 months before your term finishes we’ll make contact to discuss your options. The finance company will also send a letter confirming car collection dates.

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